Terms of service

Welcome to Boneless Couch. Throughout this site, the terms “we”, “us” and “our” refer to Boneless Couch.

We operate this website and provide all related products, services, tools, and content (the “Services”) to offer you a seamless shopping experience. Our store is powered by Shopify.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 – ACCOUNT & ELIGIBILITY

By using our Services, you confirm that:

  • You are at least the age of majority in your country
  • The information you provide is accurate and complete
  • You are responsible for maintaining the security of your account

You may not transfer or share your account with others.

SECTION 2 – PRODUCTS

We strive to display products as accurately as possible. However:

  • Colors and appearance may vary depending on your device
  • Product descriptions may change at any time
  • We may limit quantities or discontinue products without notice

We do not guarantee that products will meet all expectations.

SECTION 3 – ORDERS

Placing an order means you are making an offer to purchase.

We reserve the right to:

  • Accept or reject any order
  • Cancel or modify orders if necessary

Orders are only confirmed after successful payment processing.

All purchases are subject to our Refund Policy.

SECTION 4 – PRICING & BILLING

  • Prices may change at any time without notice
  • Prices may not include shipping, taxes, or duties
  • You agree to provide accurate billing and payment information

You are responsible for all charges associated with your order.

SECTION 5 – SHIPPING & DELIVERY

  • Delivery times are estimates only
  • We are not responsible for delays caused by couriers, customs, or external factors
  • Risk transfers to you once the order is handed to the shipping carrier

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website (images, text, branding, design, etc.) is owned by Boneless Couch or its licensors.

You may not:

  • Copy, reproduce, or distribute content
  • Use our branding without permission

SECTION 7 – THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links.

We are not responsible for:

  • Third-party content
  • External websites
  • Any damages resulting from their use

Use them at your own risk.

SECTION 8 – SHOPIFY RELATIONSHIP

Our store is powered by Shopify, but all purchases are made directly with Boneless Couch.

Shopify is not responsible for:

  • Product issues
  • Transactions
  • Customer disputes

SECTION 9 – PRIVACY

Your personal information is handled according to our Privacy Policy.

By using our Services, you agree to how we collect and use your data.

SECTION 10 – USER FEEDBACK

If you submit reviews, suggestions, or feedback:

  • You grant us the right to use it freely
  • You confirm it does not violate any laws or third-party rights

SECTION 11 – ERRORS & INACCURACIES

We may correct any errors related to:

  • Pricing
  • Product descriptions
  • Availability

We reserve the right to cancel orders if necessary.

SECTION 12 – PROHIBITED USES

You may not use our Services for:

  • Illegal activities
  • Fraud or misleading behavior
  • Violating intellectual property rights
  • Disrupting website functionality

We may suspend or terminate access if violated.

SECTION 13 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”.

We do not guarantee:

  • Uninterrupted service
  • Error-free experience
  • Complete accuracy of information

SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Boneless Couch is not liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Issues arising from product use

SECTION 15 – INDEMNIFICATION

You agree to protect and hold Boneless Couch harmless from any claims resulting from:

  • Your misuse of the Services
  • Violation of these Terms

SECTION 16 – TERMINATION

We may terminate or suspend your access at any time if:

  • You violate these Terms
  • We suspect misuse

SECTION 17 – GOVERNING LAW

These Terms are governed by applicable laws. Any disputes will be handled in the relevant legal jurisdiction.

SECTION 18 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website means you accept the updated Terms.

SECTION 19 – CONTACT INFORMATION

For any questions regarding these Terms, contact us at:

📧 support@bonelesscouch.net